Zeffy VS Salesforce

Keep 100% of donations while managing donor relationships in one place. Zero fees, built-in fundraising tools, and donor stewardship features designed for small nonprofits.

Decorative

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Zeffy

Zeffy VS Salesforce

Zeffy VS Salesforce: What nonprofits should know before choosing.

Zeffy
Salesforce
Salesforce
<div class="comparetable"><div class="div-block-440"><div id="pricing"class="tablerow is-header"><div class="column1 is-header"><img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f8c44be5e84b3fa1ec188e_pricing.svg"alt=""/><div class="comparecategorytitle">Pricing</div></div><div class="column2 is-header"><div class="stack"><p class="rich-text_table is-header">$</p><p class="rich-text_table is-header big-text">0</p></div><div class="table_icon-text-content"><img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt="Decorative"class="icon-1rem align-top"/><p class="rich-text_table is-header">Completely free. Always.<a href="https://www.zeffy.com/home/free-online-fundraising-platform"target="_blank"class="rich-text_table is-header">But how? →</a></p></div></div><div class="column3 is-header"><div id="pricing-header"class="rich-text_table is-header"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""/><p>$60/user/month plus card fees</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Processing fees</div></div><div class="column2 is-compare is-green"><div class="stack"><p class="rich-text_table">$</p><p class="rich-text_table big-text">0</p></div><div class="table_icon-text-content"><img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt="Decorative"class="icon-1rem align-top"/><p class="table_text">$0 in credit card and transaction fees. Zeffy covers these.<a href="https://www.zeffy.com/home/free-online-fundraising-platform"target="_blank"class="table_text">How? →</a></p></div></div><div class="column3 is-compare"><div id="processingfees"class="rich-text_table w-richtext"><p class="rich-text_table big-text">N/A</p><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""/><p class="table_text">No specific processing fees mentioned in Salesforce Nonprofit Cloud pricing</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Platform fees</div></div><div class="column2 is-compare is-green"><div class="stack"><p class="rich-text_table">$</p><p class="rich-text_table big-text">0</p></div><div class="table_icon-text-content"><img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt="Decorative"class="icon-1rem align-top"/><p class="table_text">Zeffy never takes a cut. Unlike platforms that skim 3–5%, you keep100% of every donation.</p></div></div><div class="column3 is-compare"><div id="platformfees"class="rich-text_table w-richtext"><p class="rich-text_table big-text">N/A</p><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt=""/><p class="table_text">No separate platform fees - pricing is included in the per-user monthly subscription costs. Power of Us Program provides 10 free licenses to eligible nonprofits. Experience Cloud for Nonprofits: Customer Community $0.50/login/month or $1.25/member/month; Customer Community Plus $1.50/login/month or $3.75/member/month; Partner Community $2.50/login/month or $6.25/member/month</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Monthly fees</div></div><div class="column2 is-compare is-green"><div class="stack"><p class="rich-text_table">$</p><p class="rich-text_table big-text">0/month</p></div><div class="table_icon-text-content"><img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt="Decorative"class="icon-1rem align-top"/><p class="table_text">No subscriptions, no paywalls. Every org, big or small, gets fullaccess for free.</p></div></div><div class="column3 is-compare"><div id="monthlyfees"class="rich-text_table w-richtext"><p class="rich-text_table big-text">$60/user/month</p><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""/><p class="table_text">Starting at $60/user/month for Enterprise Edition</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Other fees</div></div><div class="column2 is-compare is-green"><div class="stack"><p class="rich-text_table">$</p><p class="rich-text_table big-text">0</p></div><div class="table_icon-text-content"><img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt="Decorative"class="icon-1rem align-top"/><p class="table_text">We've never charged a single cent to nonprofits and we never will.</p></div></div><div class="column3 is-compare"><div id="otherfees"class="rich-text_table w-richtext"><p class="rich-text_table big-text">Yes</p><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""/><p class="table_text">Premier Success: 30% of net license fees (bundled with Unlimited Edition); Insights Platform Data Integrity: $1,000/year for 10,000 contacts, additional $800/10K (NA) or $1,200/10K (International); Salesforce Accounting Subledger Starter: $2,500/year, Growth: $25,000/year; Program Management Module (PMM) and Outbound Funds Module: Free with Sales+Service or Platform Subscription; Annual contracts required</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Pricing transparency</div></div><div class="column2 is-compare is-green"><div class="stack"><p class="rich-text_table big-text">10/10</p></div><div class="table_icon-text-content"><img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt="Decorative"class="icon-1rem align-top"/><p class="table_text">No platform fees, no credit card fees, no hidden fees, no fees period!</p></div></div><div class="column3 is-compare"><div id="pricingtransparency"class="rich-text_table w-richtext"><p class="rich-text_table big-text">3/10</p><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""/><p class="table_text">Pricing requires downloading PDF or contacting sales. No clear fee breakdown on main pricing page.</p></div></div></div></div><div class="tablerow endrow"><div class="column1 is-compare"><div class="left-column_text">Value for money</div></div><div class="column2 is-compare is-green"><div class="stack"><p class="rich-text_table big-text">5/5</p></div><div class="table_icon-text-content"><img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt="Decorative"class="icon-1rem align-top"/><p class="table_text">450+ reviews on Capterra. All-in-one fundraising, zero fees,unbeatable value.</p></div></div><div class="column3 is-compare"><div id="valueformoney"class="rich-text_table w-richtext"><p class="rich-text_table big-text">4.0</p></div></div></div></div></div>
<div class="comparetable"><div class="div-block-440"><div id="features"class="tablerow is-header"><div class="column1 is-header"><img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f8d5b26894c6e329782874_Features.svg"alt=""><div class="comparecategorytitle">Features</div></div><div class="column2 is-header"><div class="stack"><p class="rich-text_table is-header big-text">5/5</p></div><div class="table_icon-text-content"><img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt="Decorative"class="icon-1rem align-top"><p class="rich-text_table is-header">No training needed. Built for busy nonprofit teams, not tech pros. Launch a campaign in under 30 minutes.</p></div></div><div class="column3 is-header"><div class="stack"><p class="rich-text_table is-header big-text">4.4</p></div><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt="Decorative"class="icon-1rem align-top"><p class="rich-text_table is-header">Robust donor tracking with extensive customization, but requires technical expertise and third-party tools to get started.</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Donations</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Donations without the cut. Custom forms, tax receipts, donor tracking — all fee-free.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Salesforce offers donor management and online giving tools, but requires technical setup and often needs additional paid apps for full functionality</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Ticketing</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Sell tickets, check in guests, track sales — and keep 100%. No fees. No fine print.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f88305e139b495704e4273_Close.svg"alt=""><p class="table_text">Limited event ticketing capabilities - typically requires third-party integrations or custom development to handle ticket sales and event management</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Peer-to-Peer Fundraising</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Teams or individuals launch fundraising pages in minutes. Track progress, keep 100%. No fees.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Peer-to-peer fundraising possible through specialized apps and integrations, but involves complex setup and additional licensing fees</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Auctions</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Run auctions without giving up a percentage. List items, track bids, collect payments — all fee-free.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f88305e139b495704e4273_Close.svg"alt=""><p class="table_text">Auction functionality requires third-party solutions or custom development - not included in standard Salesforce nonprofit packages</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Raffles</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Host online raffles and 50/50s. Track sales, set ticket limits, stay compliant — all without paying a cent.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f88305e139b495704e4273_Close.svg"alt=""><p class="table_text">No built-in raffle functionality - would need custom development or third-party apps to run raffles and manage prize drawings</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Online Store</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Skip the tool sprawl. Sell merch and manage your store in one place — no fees, no add-ons.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Basic e-commerce features available through AppExchange add-ons, but requires additional setup and often comes with extra costs</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Memberships</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Automate memberships with no per-member fees. Dues go straight to your org — perfect for clubs, alumni, and supporters.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f88305e139b495704e4273_Close.svg"alt=""><p class="table_text">Limited membership tools requiring complex setup and additional paid modules for basic membership tracking and renewal management</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Donor management/CRM</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Ditch the expensive CRM. Track donations, send thank-yous, and build donor loyalty — all fee-free.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Robust donor tracking with extensive customization options but overwhelming interface requiring dedicated admin and training</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Emails & Newsletter</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Manage contacts and send newsletters from the same place you fundraise. Unlimited sends, no fees.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Basic email capabilities through Marketing Cloud with steep learning curve and requires technical expertise to set up campaigns</p></div></div></div><div class="tablerow endrow"><div class="column1 is-compare"><div class="left-column_text">Payment Processing</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Accept donations, ticket sales, and payments — all 100% fee-free. No cuts, no hidden fees, ever.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Requires third-party integrations with transaction fees and complex setup process for accepting online donations</p></div></div></div></div></div>
<div class="comparetable"> <div class="div-block-440"> <!-- HEADER ROW --> <div class="tablerow is-header"> <div class="column1 is-header"> <img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f8de3026f5d3875f3329a3_BigIcons.svg"alt=""> <div class="comparecategorytitle">Payment methods</div> </div> <div class="column2 is-header"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="rich-text_table is-header">All the ways donors want to give: cards, mobile wallets, and bank transfers — all 100% fee-free.</p> </div> </div> <div class="column3 is-header"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""> <p class="rich-text_table is-header">Limited credit card processing with additional fees for digital wallets and complex ACH setup</p> </div> </div> </div> <!-- CREDIT CARD --> <div class="tablerow is-white"> <div class="column1 is-compare"> <div class="left-column_text">Credit Card Payments</div> </div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Accept all major credit cards with zero processing fees. Zeffy covers the cost — you keep 100% of every donation.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""> <p class="table_text">Salesforce processes credit card payments through integrated payment gateways including Stripe, PayPal, and Authorize.Net. Nonprofits pay standard processing fees of 2.9% + $0.30 per transaction for most credit cards, plus additional monthly subscription costs for Salesforce Nonprofit Cloud starting at $36/month per user.</p> </div> </div> </div> <!-- APPLE PAY & GOOGLE PAY --> <div class="tablerow is-white"> <div class="column1 is-compare"> <div class="left-column_text">Apple Pay & Google Pay</div> </div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">One-tap donations and tickets with Apple Pay & Google Pay. No fees, just smooth mobile checkouts.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""> <p class="table_text">Apple Pay and Google Pay are supported through Salesforce's payment processor integrations like Stripe and PayPal. However, these digital wallet options require additional setup and configuration within the CRM system, and organizations still pay the same transaction fees as regular credit card processing.</p> </div> </div> </div> <!-- ACH / BANK TRANSFERS --> <div class="tablerow is-white"> <div class="column1 is-compare"> <div class="left-column_text">ACH / Bank Transfers</div> </div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Accept bank transfers with zero fees. Full donation amounts go straight to your mission.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""> <p class="table_text">Salesforce Nonprofit Cloud offers ACH payment processing through third-party integrations with payment processors like Stripe and PayPal. Organizations need to set up separate merchant accounts and pay additional transaction fees ranging from 0.8% to 2.9% per ACH transaction, plus monthly gateway fees.</p> </div> </div> </div> <!-- TAP TO PAY (END ROW) --> <div class="tablerow endrow"> <div class="column1 is-compare"> <div class="left-column_text">Tap to Pay App</div> </div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Anyone on your team can take payments from their phone. No card reader, no fees, no friction.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""> <p class="table_text">Salesforce supports in-person payments through integrated point-of-sale solutions and card readers via partners like Square and Stripe Terminal. Organizations need to purchase separate hardware (card readers typically cost $50-$300) and pay processing fees of 2.6% to 2.9% per swipe, plus the monthly Salesforce subscription fees.</p> </div> </div> </div> </div></div>
<div class="comparetable"> <div class="div-block-440"> <!-- HEADER ROW --><div class="tablerow is-header"> <div class="column1 is-header"> <img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f8df20d98a80f025f7cb0f_BigIcons.svg"alt=""> <div class="comparecategorytitle">Customer Support</div> </div> <div class="column2 is-header"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="rich-text_table is-header big-text">4.9/5</p> </div> </div> <div class="column3 is-header"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""> <p class="rich-text_table is-header big-text">4.1/5</p> </div> </div></div> <!-- UNLIMITED SUPPORT --> <div class="tablerow is-white"> <div class="column1 is-compare"> <div class="left-column_text">Unlimited Support</div> </div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Free, unlimited support for every nonprofit. No hidden tiers. No upsells.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""> <p class="table_text">Not available - support tiers based on subscription level and user count</p> </div> </div> </div> <!-- PHONE SUPPORT --> <div class="tablerow is-white"> <div class="column1 is-compare"> <div class="left-column_text">Phone Support / Office Hours</div> </div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Book a real call or video session — no endless hold music.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""> <p class="table_text">Phone support only for higher-tier plans during business hours</p> </div> </div> </div> <!-- WEBINARS --> <div class="tablerow is-white"> <div class="column1 is-compare"> <div class="left-column_text">Webinars</div> </div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Weekly live trainings and topic-based webinars. Practical campaigns, donor tips, and workflows — not just demos.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Occasional training webinars, mostly focused on enterprise features</p> </div> </div> </div> <!-- HELP CENTER --> <div class="tablerow is-white"> <div class="column1 is-compare"> <div class="left-column_text">Help Center</div> </div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Clear step-by-step guides, FAQs, and videos built for nonprofits. Simple, jargon-free.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Yes - Comprehensive help center with guides, tutorials, and resources at no charge</p> </div> </div> </div> <!-- EMAIL --> <div class="tablerow is-white"> <div class="column1 is-compare"> <div class="left-column_text">Email</div> </div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Reach out anytime — if AI can’t help, our support team jumps in within 2–6 business hours.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""> <p class="table_text">Limited email support with response delays for basic plans</p> </div> </div> </div> <!-- NONPROFIT SUPPORT (END ROW) --> <div class="tablerow endrow"> <div class="column1 is-compare"> <div class="left-column_text">Nonprofit-Focused Support Team</div> </div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">You’ll talk to nonprofit experts, not generic tech support. Our team responds in 2–6 business hours (and nonprofits rate us 9.3/10).</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""> <p class="table_text">Support access depends on plan — priority help for top-tier users only.</p> </div> </div> </div> </div></div>

Zeffy is 100% free, always.

Why Zeffy over Salesforce?

Why Zeffy over Zeffy and Salesforce?

Fundraising shouldn't require a computer science degree

💯

Keep 100% of donations, not 97%

Salesforce's per-user fees and payment processing costs eat into your mission budget. Zeffy's zero-fee model means every dollar goes to your cause.

🧩

One platform, not five subscriptions

Skip the complex setup and multiple integrations. Zeffy combines donations, events, and donor management in one simple platform built for small teams.

🚀

Get started in minutes, not months

While Salesforce requires technical setup and dedicated admins, Zeffy gets your team fundraising today with simple onboarding built for busy volunteers.

Questions nonprofits ask when choosing between Zeffy and Salesforce

Frequently asked questions

Why choose Zeffy over Salesforce for donor management?

Zeffy keeps 100% of your donations with zero fees, while Salesforce charges $60-100+ per user monthly plus setup costs. Built for small nonprofits, not enterprises.

Is Zeffy easier to use than Salesforce for small nonprofits?

Yes. Zeffy works right out of the box with no technical setup required. Salesforce needs IT expertise, custom development, and ongoing maintenance that most small nonprofits can't afford.

Can Zeffy handle fundraising events like Salesforce?

Zeffy includes built-in event ticketing, auctions, and raffles at no extra cost. Salesforce requires expensive third-party apps and custom development for these features.

How does Zeffy's pricing compare to Salesforce for nonprofits?

Zeffy is completely free with zero platform or processing fees. Salesforce costs $60-100+ per user monthly, plus setup and maintenance costs that add up quickly for small teams.

Does Zeffy offer the same donor insights as Salesforce?

Yes, Zeffy provides donor tracking, giving history, and engagement insights without the complexity. You get actionable data that helps build relationships, not overwhelming reports.

Still undecided?

Keep comparing — and see why nonprofits choose Zeffy

Looking for a better option?

Related content

What makes Zeffy different

Zeffy was built for nonprofits like yours

focus on what matters

Built for small teams with big missions.

Zeffy is the fundraising platform that cuts out the fees, clears up your tech mess, and puts your cause first — so your team, even if you're a small team wearing many hats or a one-person show, can focus on what really matters.

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ZERO-FEE

Keep 100% of every dollar.

No platform fees. No processing fees. No catch. We know it sounds too good to be true, but it's not. Every penny goes straight to your mission, while competitors take 2-3% off every donation.

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How is Zeffy free?

ALL-IN-ONE PLatform

Ditch the tech mess.

Stop bouncing between MailChimp, Eventbrite, and all those spreadsheets. Now you can handle donations, ticket sales, memberships, raffles, and all your donor info in one spot.

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plug-and-play

Get going, fast.

Built for teams like yours — whether you're volunteer-led or have limited staff. Set up donation forms, sell tickets, and launch campaigns without needing a tech wizard. It's super easy, and you'll be up and running in minutes.

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Sign up for free

mobile-first

Fundraise from every device, anywhere.

From QR codes on flyers to Tap-to-Pay on a phone, Zeffy makes it easy to accept donations on the go. Mobile-optimized and offline-ready, so no donor slips through the cracks.

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Sign up for free

No turnover

Never lose a donor to volunteer transition.

Centralize supporter relationships, automate thank-you messages, and preserve institutional knowledge when board members rotate out.

Start your nonprofit
Sign up for free
Sign up to Zeffy for free
100% free forever.

50,000+ nonprofits trust Zeffy — and keep their fees at $0.

For 7+ years, Zeffy has supported nonprofits with free, user-friendly fundraising tools.

As a startup nonprofit with only two members, and no funding (yet) we’d need something with low (or no) fees. Zeffy was a dream come true.

Masey, Loose Ends.

Read the full story
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