Salesforce Nonprofit Cloud vs Zeffy: Fees, CRM and Setup Compared

Salesforce Nonprofit Cloud is a thorough donor CRM, free for 10 users. To collect donations and send email campaigns, you add a partner tool and Marketing Cloud. Zeffy is free, with donations, events, newsletters and a donor CRM in one.

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Zeffy VS Salesforce

Zeffy VS Salesforce: What nonprofits should know before choosing.

Zeffy
Salesforce
Salesforce
<div class="comparetable"><div class="div-block-440"><div id="pricing" class="tablerow is-header"><div class="column1 is-header"><img loading="lazy" src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f8c44be5e84b3fa1ec188e_pricing.svg" alt=""/><div class="comparecategorytitle">Pricing</div></div><div class="column2 is-header"><div class="stack"><p class="rich-text_table is-header">$</p><p class="rich-text_table is-header big-text">0</p></div><div class="table_icon-text-content"><img loading="lazy" src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt="Decorative" class="icon-1rem align-top"/><p class="rich-text_table is-header">Completely free. Always.<a href="https://www.zeffy.com/home/free-online-fundraising-platform" target="_blank" class="rich-text_table is-header">But how? →</a></p></div></div><div class="column3 is-header"><div class="rich-text_table is-header"><div class="stack"><p class="rich-text_table is-header big-text">$70</p></div><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f88305e139b495704e4273_Close.svg" alt=""/><p class="rich-text_table is-header">per user per month after 10 free licenses, on an annual contract.</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Processing fees</div></div><div class="column2 is-compare is-green"><div class="stack"><p class="rich-text_table">$</p><p class="rich-text_table big-text">0</p></div><div class="table_icon-text-content"><img loading="lazy" src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt="Decorative" class="icon-1rem align-top"/><p class="table_text">$0 in credit card and transaction fees. Zeffy covers these.<a href="https://www.zeffy.com/home/free-online-fundraising-platform" target="_blank" class="table_text">How? →</a></p></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext" style="width:100%"><p class="rich-text_table big-text">N/A</p><div class="table_icon-text-content" style="justify-content:flex-start;text-align:left;width:100%"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text">Salesforce retired its own donation tool in 2025. Payments go through a partner tool, priced separately.</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Platform fees</div></div><div class="column2 is-compare is-green"><div class="stack"><p class="rich-text_table">$</p><p class="rich-text_table big-text">0</p></div><div class="table_icon-text-content"><img loading="lazy" src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt="Decorative" class="icon-1rem align-top"/><p class="table_text">Zeffy never takes a cut. You keep 100% of every donation.</p></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext" style="width:100%"><p class="rich-text_table big-text">N/A</p><div class="table_icon-text-content" style="justify-content:flex-start;text-align:left;width:100%"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text">Salesforce collects no donations, so it takes no cut. The partner donation tool sets its own fees.</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Monthly fees</div></div><div class="column2 is-compare is-green"><div class="stack"><p class="rich-text_table">$</p><p class="rich-text_table big-text">0/month</p></div><div class="table_icon-text-content"><img loading="lazy" src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt="Decorative" class="icon-1rem align-top"/><p class="table_text">No subscriptions, no paywalls. Every org, big or small, gets full access for free.</p></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext" style="width:100%"><p class="rich-text_table big-text">$70</p><div class="table_icon-text-content" style="justify-content:flex-start;text-align:left;width:100%"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text">per user on Core, from the 11th user: the first 10 Core licenses are free. $125 on Advanced, $285 on Max.</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Other fees</div></div><div class="column2 is-compare is-green"><div class="stack"><p class="rich-text_table">$</p><p class="rich-text_table big-text">0</p></div><div class="table_icon-text-content"><img loading="lazy" src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt="Decorative" class="icon-1rem align-top"/><p class="table_text">We've never charged a single cent to nonprofits and we never will.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content" style="justify-content:flex-start;text-align:left;width:100%"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text">Marketing Cloud for emails: price not published. A donation tool and a setup partner are priced separately.</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Value for money</div></div><div class="column2 is-compare is-green"><div class="stack"><p class="rich-text_table big-text">5/5</p></div><div class="table_icon-text-content"><img loading="lazy" src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt="Decorative" class="icon-1rem align-top"/><p class="table_text"><a href="https://www.capterra.com/p/220131/Zeffy/" target="_blank" class="table_text">Source: Zeffy Value for Money on Capterra (465 reviews) →</a></p></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext" style="width:100%"><p class="rich-text_table big-text">4.4/5</p><div class="table_icon-text-content" style="justify-content:flex-start;text-align:left;width:100%"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt=""/><p class="table_text"><a href="https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/" target="_blank" rel="noopener" style="display:inline;color:inherit;text-decoration:underline">Salesforce Nonprofit Cloud value for money on Capterra, from 25 reviews</a>.</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text"><strong>What it means</strong></div></div><div class="column2 is-compare is-green"><p class="table_text"><strong>Zeffy costs nothing per user and nothing per gift: donations, CRM and newsletters come in one free tool.</strong></p></div><div class="column3 is-compare"><p class="table_text"><strong>Salesforce is free for 10 users, then $70 per user per month. Collecting donations and sending email campaigns add a partner tool and Marketing Cloud, each billed apart.</strong></p></div></div><div class="tablerow endrow"><div class="column1 is-compare"><div class="left-column_text">Sources</div></div><div class="column2 is-compare is-green"><p class="table_text" style="font-size:12px;line-height:1.5;opacity:0.75"><a href="https://www.zeffy.com/home/free-online-fundraising-platform" target="_blank" rel="noopener" style="display:inline;color:inherit;text-decoration:underline">How Zeffy is free</a> · <a href="https://www.capterra.com/p/220131/Zeffy/" target="_blank" rel="noopener" style="display:inline;color:inherit;text-decoration:underline">Capterra</a></p></div><div class="column3 is-compare"><p class="table_text" style="font-size:12px;line-height:1.5;opacity:0.75"><a href="https://www.salesforce.com/nonprofit/pricing/" target="_blank" rel="noopener" style="display:inline;color:inherit;text-decoration:underline">Nonprofit pricing</a> · <a href="https://help.salesforce.com/s/articleView?id=000396816&type=1" target="_blank" rel="noopener" style="display:inline;color:inherit;text-decoration:underline">Elevate retirement</a> · <a href="https://www.salesforce.com/nonprofit/marketing-software/" target="_blank" rel="noopener" style="display:inline;color:inherit;text-decoration:underline">Marketing Cloud</a> · <a href="https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/" target="_blank" rel="noopener" style="display:inline;color:inherit;text-decoration:underline">Capterra</a></p></div></div></div></div>
<div class="comparetable"><div class="div-block-440"><div id="crm" class="tablerow is-header"><div class="column1 is-header"><img loading="lazy" src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f8c44be5e84b3fa1ec188e_email.svg" alt=""><div class="comparecategorytitle">Donor CRM</div></div><div class="column2 is-header"><div class="table_icon-text-content"><img loading="lazy" src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt="Decorative" class="icon-1rem align-top"><p class="rich-text_table is-header">A free CRM built into your fundraising. Every gift lands on the donor record.</p></div></div><div class="column3 is-header"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/6847fc3744e2f936942fe4bf_warning-icon.svg" alt="" width="16" height="16"/><p class="rich-text_table is-header">A thorough donor management CRM, free for 10 users, then $70 per user per month.</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Donor database</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg" alt=""><p class="table_text">Donations, tickets, memberships and shop orders build your donor database on their own. Unlimited contacts.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content" style="justify-content:flex-start;text-align:left;width:100%"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt=""/><p class="table_text">Donor profiles with a relationship timeline, wealth and giving information.</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Notes &amp; reminders</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg" alt=""><p class="table_text">A timeline of gifts, emails and notes per contact, with reminders and a daily email of follow-ups due.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content" style="justify-content:flex-start;text-align:left;width:100%"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt=""/><p class="table_text">Custom alerts on donor profiles, and task views in fundraising portfolios.</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Segments &amp; lists</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg" alt=""><p class="table_text">Filter by giving, campaign or any custom property, and save it as an auto-updating list.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content" style="justify-content:flex-start;text-align:left;width:100%"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt=""/><p class="table_text">Segments on complex criteria such as giving history, location and preferences.</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Newsletters</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg" alt=""><p class="table_text">Drag-and-drop builder and AI drafts, with open, click and donation reporting. Unlimited sends, no fees.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content" style="justify-content:flex-start;text-align:left;width:100%"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/6847fc3744e2f936942fe4bf_warning-icon.svg" alt="" width="16" height="16"/><p class="table_text">Through Marketing Cloud, a separate product, price not published. Sales Emails are included.</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Automations</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg" alt=""><p class="table_text">A welcome series for new subscribers that stops once they give or go monthly. Campaign reminders and receipts send on their own.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content" style="justify-content:flex-start;text-align:left;width:100%"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt=""/><p class="table_text">Objects, logic and automation, plus AI agents through Flex credits.</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Reporting</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg" alt=""><p class="table_text">Live dashboards for recurring donors, plus the AI Data Assistant: ask in plain words, get charts back.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content" style="justify-content:flex-start;text-align:left;width:100%"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt=""/><p class="table_text">Campaign insights, and Tableau Next for dashboards.</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Tax receipts</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg" alt=""><p class="table_text">Auto-generated, resendable, and attributed to the right fund.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content" style="justify-content:flex-start;text-align:left;width:100%"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text">Tax receipts are not publicly mentioned on its nonprofit pages.</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Integrations</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg" alt=""><p class="table_text">QuickBooks sync, Zapier, and a public API with webhooks, all free. Import contacts straight from Mailchimp.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content" style="justify-content:flex-start;text-align:left;width:100%"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt=""/><p class="table_text">AgentExchange apps and MuleSoft.</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Price</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg" alt=""><p class="table_text">$0. No per-contact or per-user fees, ever.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content" style="justify-content:flex-start;text-align:left;width:100%"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/6847fc3744e2f936942fe4bf_warning-icon.svg" alt="" width="16" height="16"/><p class="table_text">10 Core licenses free, then $70 per user per month.</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text"><strong>What it means</strong></div></div><div class="column2 is-compare is-green"><p class="table_text"><strong>Zeffy's CRM fills itself: every donation, ticket and membership it collects lands on the donor's record, ready to segment and email.</strong></p></div><div class="column3 is-compare"><p class="table_text"><strong>Salesforce Nonprofit Cloud is a deep donor management CRM that records the gifts other tools collect, free for 10 users.</strong></p></div></div><div class="tablerow endrow"><div class="column1 is-compare"><div class="left-column_text">Sources</div></div><div class="column2 is-compare is-green"><p class="table_text" style="font-size:12px;line-height:1.5;opacity:0.75"><a href="https://www.zeffy.com/home/donor-management" target="_blank" rel="noopener" style="display:inline;color:inherit;text-decoration:underline">Donor CRM</a> · <a href="https://www.zeffy.com/home/newsletter-emailing" target="_blank" rel="noopener" style="display:inline;color:inherit;text-decoration:underline">Emails</a></p></div><div class="column3 is-compare"><p class="table_text" style="font-size:12px;line-height:1.5;opacity:0.75"><a href="https://www.salesforce.com/nonprofit/fundraising-software/" target="_blank" rel="noopener" style="display:inline;color:inherit;text-decoration:underline">Fundraising</a> · <a href="https://www.salesforce.com/nonprofit/cloud/" target="_blank" rel="noopener" style="display:inline;color:inherit;text-decoration:underline">Nonprofit Cloud</a> · <a href="https://www.salesforce.com/nonprofit/pricing/" target="_blank" rel="noopener" style="display:inline;color:inherit;text-decoration:underline">Nonprofit pricing</a></p></div></div></div></div>
<div class="comparetable"><div class="div-block-440"><div id="features" class="tablerow is-header"><div class="column1 is-header"><img loading="lazy" src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f8d5b26894c6e329782874_Features.svg" alt=""><div class="comparecategorytitle">All-in-one fundraising</div></div><div class="column2 is-header"><div class="stack"><p class="rich-text_table is-header big-text">4.8/5</p></div><div class="table_icon-text-content"><img loading="lazy" src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt="Decorative" class="icon-1rem align-top"><p class="rich-text_table is-header">Ease of use on Capterra. Every way to raise money in one place, all free.</p></div></div><div class="column3 is-header"><div class="rich-text_table is-header"><div class="stack"><p class="rich-text_table is-header big-text">3.9/5</p></div><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt=""/><p class="rich-text_table is-header">Ease of use on Capterra. Donor management: donations, events and emails run in other tools.</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Donations</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg" alt=""><p class="table_text">Donation forms and pages with recurring giving, pledges, fund choice and automatic tax receipts. No fees.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content" style="justify-content:flex-start;text-align:left;width:100%"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text">Gift entry and recurring commitments. Online donations need a partner tool since Elevate was retired in 2025.</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Ticketing</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg" alt=""><p class="table_text">Sell tickets and run registrations. Every buyer lands in your donor CRM. No fees.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content" style="justify-content:flex-start;text-align:left;width:100%"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text">Event ticketing is not publicly mentioned. Volunteer events and shifts are.</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Peer-to-Peer Fundraising</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg" alt=""><p class="table_text">Personal and team pages with live leaderboards. Every donor they bring in becomes your contact.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content" style="justify-content:flex-start;text-align:left;width:100%"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text">Peer-to-peer is not publicly mentioned.</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Auctions</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg" alt=""><p class="table_text">Silent auctions with outbid alerts for bidders. No platform fee, no per-item fee.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content" style="justify-content:flex-start;text-align:left;width:100%"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text">Auctions are not publicly mentioned.</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Raffles</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg" alt=""><p class="table_text">Numbered digital tickets sent automatically, bundles and 50/50 thermometers. No fee on any ticket.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content" style="justify-content:flex-start;text-align:left;width:100%"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text">Raffles are not publicly mentioned.</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Online Store</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg" alt=""><p class="table_text">Sell merch with sizes and stock counts, with pick-up or shipping. Keep every dollar.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content" style="justify-content:flex-start;text-align:left;width:100%"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text">An online store is not publicly mentioned.</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Memberships</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg" alt=""><p class="table_text">Sign-up forms, automatic renewals and reminders, and digital cards in Apple and Google Wallet. No fees on dues.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content" style="justify-content:flex-start;text-align:left;width:100%"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text">Memberships are not publicly mentioned.</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text"><strong>What it means</strong></div></div><div class="column2 is-compare is-green"><p class="table_text"><strong>Zeffy collects donations, sells tickets and runs auctions, raffles, a store and memberships itself, in the same free tool as the CRM.</strong></p></div><div class="column3 is-compare"><p class="table_text"><strong>With Salesforce, you stack a CRM, a donation tool, Marketing Cloud and a setup partner, each with its own bill and login.</strong></p></div></div><div class="tablerow endrow"><div class="column1 is-compare"><div class="left-column_text">Sources</div></div><div class="column2 is-compare is-green"><p class="table_text" style="font-size:12px;line-height:1.5;opacity:0.75"><a href="https://www.zeffy.com/home/online-donation-platform-nonprofits" target="_blank" rel="noopener" style="display:inline;color:inherit;text-decoration:underline">Donations</a> · <a href="https://www.zeffy.com/home/ticketing-system-fundraising-events" target="_blank" rel="noopener" style="display:inline;color:inherit;text-decoration:underline">Ticketing</a> · <a href="https://www.zeffy.com/home/product-peer-to-peer-campaign" target="_blank" rel="noopener" style="display:inline;color:inherit;text-decoration:underline">Peer-to-peer</a> · <a href="https://www.zeffy.com/home/auction" target="_blank" rel="noopener" style="display:inline;color:inherit;text-decoration:underline">Auctions</a> · <a href="https://www.zeffy.com/home/online-raffle-nonprofit" target="_blank" rel="noopener" style="display:inline;color:inherit;text-decoration:underline">Raffles</a> · <a href="https://www.zeffy.com/home/online-store-for-nonprofits" target="_blank" rel="noopener" style="display:inline;color:inherit;text-decoration:underline">Store</a> · <a href="https://www.zeffy.com/home/membership-application-form-nonprofits-associations" target="_blank" rel="noopener" style="display:inline;color:inherit;text-decoration:underline">Memberships</a></p></div><div class="column3 is-compare"><p class="table_text" style="font-size:12px;line-height:1.5;opacity:0.75"><a href="https://www.salesforce.com/nonprofit/cloud/" target="_blank" rel="noopener" style="display:inline;color:inherit;text-decoration:underline">Nonprofit Cloud</a> · <a href="https://www.salesforce.com/nonprofit/fundraising-software/" target="_blank" rel="noopener" style="display:inline;color:inherit;text-decoration:underline">Fundraising</a> · <a href="https://help.salesforce.com/s/articleView?id=000396816&type=1" target="_blank" rel="noopener" style="display:inline;color:inherit;text-decoration:underline">Elevate retirement</a></p></div></div></div></div>
<div class="comparetable"><div class="div-block-440"><div id="payments" class="tablerow is-header"><div class="column1 is-header"><img loading="lazy" src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f8de3026f5d3875f3329a3_BigIcons.svg" alt=""><div class="comparecategorytitle">Payment Methods</div></div><div class="column2 is-header"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg" alt=""><p class="rich-text_table is-header">Cards, wallets, ACH, DAFs and Tap to Pay. No fees, no processor to set up.</p></div></div><div class="column3 is-header"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f88305e139b495704e4273_Close.svg" alt=""/><p class="rich-text_table is-header">Salesforce retired its own donation tool in 2025: payments go through a partner tool.</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Credit Card Payments</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg" alt=""><p class="table_text">Accept all major credit cards with zero processing fees. Zeffy covers the cost, so you keep 100% of every donation.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content" style="justify-content:flex-start;text-align:left;width:100%"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text">Through a partner donation tool.</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Apple Pay & Google Pay</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg" alt=""><p class="table_text">One-tap donations and tickets with Apple Pay & Google Pay. No fees, just smooth mobile checkouts.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content" style="justify-content:flex-start;text-align:left;width:100%"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text">Through a partner donation tool.</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">ACH / Bank Transfers</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg" alt=""><p class="table_text">Accept bank transfers with zero fees. Full donation amounts go straight to your mission.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content" style="justify-content:flex-start;text-align:left;width:100%"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text">Through a partner donation tool.</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Donor-Advised Funds (DAF)</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg" alt=""><p class="table_text">Accept donor-advised fund gifts of $1,000 or more, for US charities, with no fees.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content" style="justify-content:flex-start;text-align:left;width:100%"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text">Through a partner donation tool.</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Countries &amp; currencies</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg" alt=""><p class="table_text">For nonprofits in the US, Canada, the UK, Ireland, Australia and Germany, paid in their local currency.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content" style="justify-content:flex-start;text-align:left;width:100%"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text">Through a partner donation tool.</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Tap to Pay App</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg" alt=""><p class="table_text">Anyone on your team can take payments from their phone. No card reader, no fees, no friction.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content" style="justify-content:flex-start;text-align:left;width:100%"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text">Through a partner donation tool.</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text"><strong>What it means</strong></div></div><div class="column2 is-compare is-green"><p class="table_text"><strong>Zeffy processes every payment itself, free: cards, wallets, ACH, DAFs and Tap to Pay, with payouts to your bank.</strong></p></div><div class="column3 is-compare"><p class="table_text"><strong>Salesforce no longer collects donations itself: since its own tool was retired in 2025, a partner tool takes the payments.</strong></p></div></div><div class="tablerow endrow"><div class="column1 is-compare"><div class="left-column_text">Sources</div></div><div class="column2 is-compare is-green"><p class="table_text" style="font-size:12px;line-height:1.5;opacity:0.75"><a href="https://www.zeffy.com/feature/payment-processing" target="_blank" rel="noopener" style="display:inline;color:inherit;text-decoration:underline">Payment processing</a> · <a href="https://www.zeffy.com/home/tap-to-pay" target="_blank" rel="noopener" style="display:inline;color:inherit;text-decoration:underline">Tap to Pay</a></p></div><div class="column3 is-compare"><p class="table_text" style="font-size:12px;line-height:1.5;opacity:0.75"><a href="https://help.salesforce.com/s/articleView?id=000396816&type=1" target="_blank" rel="noopener" style="display:inline;color:inherit;text-decoration:underline">Elevate retirement</a> · <a href="https://www.salesforce.com/nonprofit/pricing/" target="_blank" rel="noopener" style="display:inline;color:inherit;text-decoration:underline">Nonprofit pricing</a></p></div></div></div></div>
<div class="comparetable"><div class="div-block-440"><div id="support" class="tablerow is-header"><div class="column1 is-header"><img loading="lazy" src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f8c44be5e84b3fa1ec188e_support.svg" alt=""><div class="comparecategorytitle">Support</div></div><div class="column2 is-header"><div class="stack"><p class="rich-text_table is-header big-text">4.9/5</p></div><div class="table_icon-text-content"><img loading="lazy" src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt="Decorative" class="icon-1rem align-top"><p class="rich-text_table is-header">Customer service on Capterra, from 464 reviews. Email, chat and calls on request, free for every nonprofit.</p></div></div><div class="column3 is-header"><div class="rich-text_table is-header"><div class="stack"><p class="rich-text_table is-header big-text">4.3/5</p></div><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt=""/><p class="rich-text_table is-header">Customer service on Capterra. A support plan from your first paid license, plus help articles and a community.</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Help Center</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg" alt=""><p class="table_text">500+ help articles and step-by-step guides, all free, all the time.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content" style="justify-content:flex-start;text-align:left;width:100%"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt=""/><p class="table_text">Salesforce Help articles.</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Email Support</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg" alt=""><p class="table_text">Email us anytime. Answers within 2 to 6 business hours.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content" style="justify-content:flex-start;text-align:left;width:100%"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/6847fc3744e2f936942fe4bf_warning-icon.svg" alt="" width="16" height="16"/><p class="table_text">Through Premier Success, Salesforce's support plan. With the 10 free licenses alone, it starts at your first paid purchase.</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Phone Support</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg" alt=""><p class="table_text">Calls on request. Reach out by email or chat first and we'll set one up.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content" style="justify-content:flex-start;text-align:left;width:100%"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/6847fc3744e2f936942fe4bf_warning-icon.svg" alt="" width="16" height="16"/><p class="table_text">Through Premier Success, which starts at your first paid purchase.</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Onboarding</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg" alt=""><p class="table_text">No training required, and we're here by email or chat if you need us.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content" style="justify-content:flex-start;text-align:left;width:100%"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt=""/><p class="table_text">A partner ecosystem for implementation, and a 30-day free trial.</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Community</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg" alt=""><p class="table_text">Join thousands of nonprofits sharing tips, templates, and best practices.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content" style="justify-content:flex-start;text-align:left;width:100%"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt=""/><p class="table_text">Trailblazer Community. Its online forums become read-only on October 30, 2026.</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text"><strong>What it means</strong></div></div><div class="column2 is-compare is-green"><p class="table_text"><strong>Zeffy support is free from day one, with no license to buy first: email and chat within 2 to 6 business hours, calls on request.</strong></p></div><div class="column3 is-compare"><p class="table_text"><strong>Salesforce support comes with its Premier Success plan once you pay for a license; on the 10 free licenses alone, help comes from articles and partners.</strong></p></div></div><div class="tablerow endrow"><div class="column1 is-compare"><div class="left-column_text">Sources</div></div><div class="column2 is-compare is-green"><p class="table_text" style="font-size:12px;line-height:1.5;opacity:0.75"><a href="https://www.zeffy.com/home/contact" target="_blank" rel="noopener" style="display:inline;color:inherit;text-decoration:underline">Contact</a> · <a href="https://www.capterra.com/p/220131/Zeffy/" target="_blank" rel="noopener" style="display:inline;color:inherit;text-decoration:underline">Capterra</a></p></div><div class="column3 is-compare"><p class="table_text" style="font-size:12px;line-height:1.5;opacity:0.75"><a href="https://www.salesforce.com/nonprofit/pricing/" target="_blank" rel="noopener" style="display:inline;color:inherit;text-decoration:underline">Nonprofit pricing</a> · <a href="https://help.salesforce.com/s/articleView?id=000396816&type=1" target="_blank" rel="noopener" style="display:inline;color:inherit;text-decoration:underline">Salesforce Help</a> · <a href="https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/" target="_blank" rel="noopener" style="display:inline;color:inherit;text-decoration:underline">Capterra</a></p></div></div></div></div>

Zeffy is 100% free, always.

Why Zeffy over Salesforce?

Why Zeffy over Zeffy and Salesforce?

Collect, track and email your donors in one free tool

🧩

One free tool instead of a stack

With Salesforce, you add a donation tool to collect gifts, Marketing Cloud for email campaigns, and Salesforce points you to a partner to set it all up. Zeffy collects donations, sends newsletters and manages your donors in one free tool.

💳

Gifts land in your CRM on their own

With Salesforce, gifts collected in a partner tool are synced into the CRM. With Zeffy, each donation, ticket, auction bid and membership lands on the donor's record the moment it is paid, and your newsletters go out from the same place.

⚡

Easier to start and to use

On Capterra, users rate Salesforce Nonprofit Cloud 3.9/5 for ease of use, and Salesforce points nonprofits to implementation partners. Zeffy users rate it 4.8/5, and you set it up yourself in minutes, with no partner or training needed.

Questions nonprofits ask when choosing between Zeffy and Salesforce

Frequently asked questions

What is the difference between Salesforce Nonprofit Cloud and Zeffy?

Salesforce Nonprofit Cloud is a CRM. Zeffy is a fundraising platform with a built-in CRM. Salesforce manages your donor relationships, programs and volunteers, free for 10 users and then $70 per user per month, but it does not collect donations: that takes a partner tool, and email campaigns take Marketing Cloud. Zeffy collects donations, tickets, auction bids and memberships, puts each payment on the donor's record and sends your newsletters, all free.

How much does Salesforce Nonprofit Cloud cost?

For up to 10 users, the CRM costs nothing: through the Power of Us Program, eligible nonprofits get 10 Nonprofit Cloud Core licenses at no cost. After that, Salesforce publishes its prices per user per month, on an annual contract:

  • Core: $70.
  • Advanced: $125.
  • Sales Max or Service Max: $285.
  • Marketing Cloud for email campaigns: the nonprofit price is not published.
  • A partner donation tool to collect gifts online, and a setup partner, are priced separately.

With Zeffy, there is no subscription and no per-user price, and donations are collected for free: see how Zeffy is free. More on Salesforce for nonprofits. Source: salesforce.com, October 2026.

Is Salesforce free for nonprofits?

Partly. Through the Power of Us Program, eligible nonprofits get 10 Nonprofit Cloud Core licenses at no cost. From the 11th user, Core costs $70 per user per month, on an annual contract. The licenses cover the CRM: donation pages and payment processing come from other apps. Zeffy is free for every user, and collects donations for free.

What happened to the Salesforce Nonprofit Success Pack (NPSP)?

NPSP was Salesforce's nonprofit package for its standard CRM. Salesforce now sells Nonprofit Cloud, which its help center also calls Agentforce Nonprofit, and the NPSP page on salesforce.org redirects to it. This page compares Nonprofit Cloud.

Does Zeffy integrate with Salesforce?

There is no native Salesforce integration. You can connect Zeffy to Salesforce through Zapier, viaSocket or Zeffy's free API, to send new contacts and payments across. Zeffy also has its own donor CRM, built in and free.

Can Salesforce collect donations?

Not on its own anymore. Salesforce retired Elevate, its donation pages and payment processing, on February 11, 2025, saying it could not deliver the payment vision it wanted, and pointed nonprofits to partner tools. Today Nonprofit Cloud records gifts, pledges and recurring commitments, and a partner tool collects the money. Zeffy collects every payment itself, for free, and records it on the donor's record.

What does Salesforce offer that Zeffy doesn't?

Salesforce Nonprofit Cloud includes volunteer management with shifts and a volunteer portal, program management and outcome tracking, fundraising portfolios, a prospect research agent, Tableau dashboards, and a grantmaking suite on its Max editions. Zeffy does not offer these today.

Is Zeffy really free?

Yes, for every user: Zeffy has no per-user price, no subscription, no platform fee and no processing fee. Donors can leave an optional contribution to Zeffy at checkout, and it never comes out of your donation. See how Zeffy is free.

Still undecided?

Keep comparing — and see why nonprofits choose Zeffy

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What makes Zeffy different

Zeffy was built for nonprofits like yours

focus on what matters

Built for small teams with big missions.

Zeffy is the fundraising platform that cuts out the fees, clears up your tech mess, and puts your cause first — so your team, even if you're a small team wearing many hats or a one-person show, can focus on what really matters.

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ZERO-FEE

Keep 100% of every dollar.

No platform fees. No processing fees. No catch. We know it sounds too good to be true, but it's not. Every penny goes straight to your mission, while competitors take 2-3% off every donation.

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How is Zeffy free?

ALL-IN-ONE PLatform

Ditch the tech mess.

Stop bouncing between MailChimp, Eventbrite, and all those spreadsheets. Now you can handle donations, ticket sales, memberships, raffles, and all your donor info in one spot.

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plug-and-play

Get going, fast.

Built for teams like yours — whether you're volunteer-led or have limited staff. Set up donation forms, sell tickets, and launch campaigns without needing a tech wizard. It's super easy, and you'll be up and running in minutes.

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mobile-first

Fundraise from every device, anywhere.

From QR codes on flyers to Tap-to-Pay on a phone, Zeffy makes it easy to accept donations on the go. Mobile-optimized and offline-ready, so no donor slips through the cracks.

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No turnover

Never lose a donor to volunteer transition.

Centralize supporter relationships, automate thank-you messages, and preserve institutional knowledge when board members rotate out.

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Sign up to Zeffy for free
100% free forever.

100,000+ nonprofits trust Zeffy — and keep their fees at $0.

For 7+ years, Zeffy has supported nonprofits with free, user-friendly fundraising tools.

As a startup nonprofit with only two members, and no funding (yet) we’d need something with low (or no) fees. Zeffy was a dream come true.

Masey, Loose Ends.

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