<div class="comparetable"> <div class="div-block-440"> <div id="pricing"class="tablerow is-header"> <div class="column1 is-header"> <img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f8c44be5e84b3fa1ec188e_pricing.svg"alt=""/> <div class="comparecategorytitle">Pricing</div> </div> <div class="column2 is-header"> <div class="stack"> <p class="rich-text_table is-header">$</p> <p class="rich-text_table is-header big-text">0</p> </div> <div class="table_icon-text-content"> <img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt="Decorative"class="icon-1rem align-top"/> <p class="rich-text_table is-header">Completely free. Always.<a href="https://www.zeffy.com/home/free-online-fundraising-platform"target="_blank"class="rich-text_table is-header">But how? →</a></p> </div> </div> <div class="column3 is-header"> <div id="pricing-header"class="rich-text_table is-header"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""/> <p>Card fees + monthly software costs</p> </div> </div> </div> </div> <div class="tablerow is-white"> <div class="column1 is-compare"> <div class="left-column_text">Processing fees</div> </div> <div class="column2 is-compare is-green"> <div class="stack"> <p class="rich-text_table">$</p> <p class="rich-text_table big-text">0</p> </div> <div class="table_icon-text-content"> <img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt="Decorative"class="icon-1rem align-top"/> <p class="table_text">$0 in credit card and transaction fees. Zeffy covers these.<a href="https://www.zeffy.com/home/free-online-fundraising-platform"target="_blank"class="table_text">How? →</a></p> </div> </div> <div class="column3 is-compare"> <div id="processingfees"class="rich-text_table w-richtext"> <p class="rich-text_table big-text">2.99% + $0.30</p> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""/> <p class="table_text">USD - Visa/Mastercard/Discover/Diners/JCB; American Express 3.5% + $0.30; ACH/Direct Debit 1% + $0.30 (max $5); PayPal 2.9% + $0.30; Tap to Pay + $0.15; various international rates and chargeback fees.</p> </div> </div> </div> </div> <div class="tablerow is-white"> <div class="column1 is-compare"> <div class="left-column_text">Platform fees</div> </div> <div class="column2 is-compare is-green"> <div class="stack"> <p class="rich-text_table">$</p> <p class="rich-text_table big-text">0</p> </div> <div class="table_icon-text-content"> <img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt="Decorative"class="icon-1rem align-top"/> <p class="table_text">Zeffy never takes a cut. Unlike platforms that skim 3–5%, you keep100% of every donation.</p> </div> </div> <div class="column3 is-compare"> <div id="platformfees"class="rich-text_table w-richtext"> <p class="rich-text_table big-text">$600/year</p> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""/> <p class="table_text">Payment Enablement Fee for payment-enabled solutions; Gateway Interconnect Fee varies; subscription pricing subject to annual adjustment with standard 3-year renewal terms.</p> </div> </div> </div> </div> <div class="tablerow is-white"> <div class="column1 is-compare"> <div class="left-column_text">Monthly fees</div> </div> <div class="column2 is-compare is-green"> <div class="stack"> <p class="rich-text_table">$</p> <p class="rich-text_table big-text">0/month</p> </div> <div class="table_icon-text-content"> <img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt="Decorative"class="icon-1rem align-top"/> <p class="table_text">No subscriptions, no paywalls. Every org, big or small, gets full access for free.</p> </div> </div> <div class="column3 is-compare"> <div id="monthlyfees"class="rich-text_table w-richtext"> <p class="rich-text_table big-text">$0</p> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""/> <p class="table_text">Blackbaud eTapestry starts at $115/month; Raiser's Edge NXT starts at approximately $4,000/year; pricing varies by organization size and constituent tiers.</p> </div> </div> </div> </div> <div class="tablerow is-white"> <div class="column1 is-compare"> <div class="left-column_text">Other fees</div> </div> <div class="column2 is-compare is-green"> <div class="stack"> <p class="rich-text_table">$</p> <p class="rich-text_table big-text">0</p> </div> <div class="table_icon-text-content"> <img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt="Decorative"class="icon-1rem align-top"/> <p class="table_text">We've never charged a single cent to nonprofits and we never will.</p> </div> </div> <div class="column3 is-compare"> <div id="otherfees"class="rich-text_table w-richtext"> <p class="rich-text_table big-text">$5 per returned ACH transaction</p> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""/> <p class="table_text">Donor Cover option (credit card) 3.5% + $0.30 USD; Complete Cover: Blackbaud pays 100% of fees for eligible online transactions under 3,000 in home currency; additional modules/features and premium consulting/integration services may cost extra.</p> </div> </div> </div> </div> <div class="tablerow is-white"> <div class="column1 is-compare"> <div class="left-column_text">Pricing transparency</div> </div> <div class="column2 is-compare is-green"> <div class="stack"> <p class="rich-text_table big-text">10/10</p> </div> <div class="table_icon-text-content"> <img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt="Decorative"class="icon-1rem align-top"/> <p class="table_text">No platform fees, no credit card fees, no hidden fees, no fees period!</p> </div> </div> <div class="column3 is-compare"> <div id="pricingtransparency"class="rich-text_table w-richtext"> <p class="rich-text_table big-text">3/10</p> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""/> <p class="table_text">No public pricing page. Must contact sales for quotes. Processing fees found only in buried support pages.</p> </div> </div> </div> </div> <div class="tablerow endrow"> <div class="column1 is-compare"> <div class="left-column_text">Value for money</div> </div> <div class="column2 is-compare is-green"> <div class="stack"> <p class="rich-text_table big-text">5/5</p> </div> <div class="table_icon-text-content"> <img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt="Decorative"class="icon-1rem align-top"/> <p class="table_text">450+ reviews on Capterra. All-in-one fundraising, zero fees,unbeatable value.</p> </div> </div> <div class="column3 is-compare"> <div id="valueformoney"class="rich-text_table w-richtext"> <p class="rich-text_table big-text">2.9</p> </div> </div> </div> </div> </div>

<div class="comparetable"> <div class="div-block-440"> <!-- HEADER ROW --> <div id="features"class="tablerow is-header"> <div class="column1 is-header"> <img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f8d5b26894c6e329782874_Features.svg"alt=""> <div class="comparecategorytitle">Features</div> </div> <div class="column2 is-header"> <div class="stack"> <p class="rich-text_table is-header big-text">5/5</p> </div> <div class="table_icon-text-content"> <img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt="Decorative"class="icon-1rem align-top"> <p class="rich-text_table is-header"> No training needed. Built for busy nonprofit teams, not tech pros. Launch a campaign in under 30 minutes. </p> </div> </div> <div class="column3 is-header"> <div class="stack"> <p class="rich-text_table is-header big-text">3.5/5</p> </div> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt="Decorative"class="icon-1rem align-top"> <p class="rich-text_table is-header">Feature-rich but requires extensive training and setup time. Can feel overwhelming for small teams.</p> </div> </div> </div> <!-- DONATIONS --> <div class="tablerow is-white"> <div class="column1 is-compare"><div class="left-column_text">Donations</div></div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Donations without the cut. Custom forms, tax receipts, donor tracking — all fee-free.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Yes - Offers online donation forms and recurring giving options through their fundraising suite</p> </div> </div> </div> <!-- TICKETING --> <div class="tablerow is-white"> <div class="column1 is-compare"><div class="left-column_text">Ticketing</div></div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Sell tickets, check in guests, track sales — and keep 100%. No fees. No fine print.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Yes - Event management and ticketing capabilities through their event solutions</p> </div> </div> </div> <!-- P2P --> <div class="tablerow is-white"> <div class="column1 is-compare"><div class="left-column_text">Peer-to-Peer Fundraising</div></div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Teams or individuals launch fundraising pages in minutes. Track progress, keep 100%. No fees.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Yes - Peer-to-peer fundraising campaigns and supporter engagement tools</p> </div> </div> </div> <!-- AUCTIONS --> <div class="tablerow is-white"> <div class="column1 is-compare"><div class="left-column_text">Auctions</div></div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Run auctions without giving up a percentage. List items, track bids, collect payments — all fee-free.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Yes - Silent and live auction management through their event platform</p> </div> </div> </div> <!-- RAFFLES --> <div class="tablerow is-white"> <div class="column1 is-compare"><div class="left-column_text">Raffles</div></div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Host online raffles and 50/50s. Track sales, set ticket limits, stay compliant — all without paying a cent.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f88305e139b495704e4273_Close.svg"alt=""> <p class="table_text">Limited - Basic raffle functionality available through some event management tools</p> </div> </div> </div> <!-- ONLINE STORE --> <div class="tablerow is-white"> <div class="column1 is-compare"><div class="left-column_text">Online Store</div></div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Skip the tool sprawl. Sell merch and manage your store in one place — no fees, no add-ons.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f88305e139b495704e4273_Close.svg"alt=""> <p class="table_text">No - Does not offer dedicated online store or merchandise selling capabilities</p> </div> </div> </div> <!-- MEMBERSHIPS --> <div class="tablerow is-white"> <div class="column1 is-compare"><div class="left-column_text">Memberships</div></div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Automate memberships with no per-member fees. Dues go straight to your org — perfect for clubs, alumni, and supporters.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Blackbaud offers membership management through Raiser's Edge NXT with basic member tracking, renewal reminders, and tiered membership levels. However, setup requires technical expertise and additional modules increase costs significantly.</p> </div> </div> </div> <!-- CRM --> <div class="tablerow is-white"> <div class="column1 is-compare"><div class="left-column_text">Donor management/CRM</div></div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Ditch the expensive CRM. Track donations, send thank-yous, and build donor loyalty — all fee-free.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Blackbaud's Raiser's Edge NXT offers robust donor management with gift tracking, prospect research, and relationship mapping. While powerful, it requires extensive training and ongoing support costs that can strain smaller nonprofit budgets.</p> </div> </div> </div> <!-- EMAILS --> <div class="tablerow is-white"> <div class="column1 is-compare"><div class="left-column_text">Emails & Newsletter</div></div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Manage contacts and send newsletters from the same place you fundraise. Unlimited sends, no fees.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f88305e139b495704e4273_Close.svg"alt=""> <p class="table_text">Blackbaud provides email marketing through Luminate Online with template customization and donor segmentation. The platform requires separate licensing fees and has limited automation compared to dedicated email tools.</p> </div> </div> </div> <!-- PAYMENT PROCESSING (END ROW) --> <div class="tablerow endrow"> <div class="column1 is-compare"><div class="left-column_text">Payment Processing</div></div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Accept donations, ticket sales, and payments — all 100% fee-free. No cuts, no hidden fees, ever.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Blackbaud processes payments through Blackbaud Merchant Services with standard credit card and ACH capabilities. Transaction fees range from 2.9% to 3.5% plus monthly gateway fees, making it expensive for organizations with tight margins.</p> </div> </div> </div> </div></div>

<div class="comparetable"> <div class="div-block-440"> <!-- HEADER ROW --> <div class="tablerow is-header"> <div class="column1 is-header"> <img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f8de3026f5d3875f3329a3_BigIcons.svg"alt=""> <div class="comparecategorytitle">Payment methods</div> </div> <div class="column2 is-header"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="rich-text_table is-header">All the ways donors want to give: cards, mobile wallets, and bank transfers — all 100% fee-free.</p> </div> </div> <div class="column3 is-header"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""> <p class="rich-text_table is-header">Credit cards and digital wallets only. Missing ACH transfers and in-person options.</p> </div> </div> </div> <!-- CREDIT CARD --> <div class="tablerow is-white"> <div class="column1 is-compare"> <div class="left-column_text">Credit Card Payments</div> </div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Accept all major credit cards with zero processing fees. Zeffy covers the cost — you keep 100% of every donation.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src=" https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""> <p class="table_text">Blackbaud processes all major credit cards (Visa, Mastercard, American Express, Discover) through their integrated payment gateway, with standard nonprofit processing rates and PCI compliance included in their platform.</p> </div> </div> </div> <!-- APPLE PAY & GOOGLE PAY --> <div class="tablerow is-white"> <div class="column1 is-compare"> <div class="left-column_text">Apple Pay & Google Pay</div> </div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">One-tap donations and tickets with Apple Pay & Google Pay. No fees, just smooth mobile checkouts.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src=" https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""> <p class="table_text">Blackbaud supports digital wallet payments including Apple Pay and Google Pay through their online donation forms and mobile-optimized checkout experience, enabling quick one-touch donations for mobile users.</p> </div> </div> </div> <!-- ACH / BANK TRANSFERS --> <div class="tablerow is-white"> <div class="column1 is-compare"> <div class="left-column_text">ACH / Bank Transfers</div> </div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Accept bank transfers with zero fees. Full donation amounts go straight to your mission.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src=" https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""> <p class="table_text">Blackbaud supports ACH payments through their payment processing system, allowing nonprofits to accept bank transfers and recurring donations directly from donor bank accounts with lower processing fees than credit cards.</p> </div> </div> </div> <!-- TAP TO PAY (END ROW) --> <div class="tablerow endrow"> <div class="column1 is-compare"> <div class="left-column_text">Tap to Pay App</div> </div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Anyone on your team can take payments from their phone. No card reader, no fees, no friction.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src=" https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""> <p class="table_text">Blackbaud offers in-person payment processing through their event management tools and mobile card readers, allowing nonprofits to accept payments at fundraising events, galas, and other in-person activities with integrated reporting.</p> </div> </div> </div> </div></div>

<div class="comparetable"> <div class="div-block-440"> <!-- HEADER ROW --><div class="tablerow is-header"> <div class="column1 is-header"> <img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f8df20d98a80f025f7cb0f_BigIcons.svg"alt=""> <div class="comparecategorytitle">Customer Support</div> </div> <div class="column2 is-header"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="rich-text_table is-header big-text">4.9/5</p> </div> </div> <div class="column3 is-header"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""> <p class="rich-text_table is-header big-text">3.4/5</p> </div> </div></div> <!-- UNLIMITED SUPPORT --> <div class="tablerow is-white"> <div class="column1 is-compare"> <div class="left-column_text">Unlimited Support</div> </div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Free, unlimited support for every nonprofit. No hidden tiers. No upsells.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Tiered support based on subscription level - premium support for higher tiers</p> </div> </div> </div> <!-- PHONE SUPPORT --> <div class="tablerow is-white"> <div class="column1 is-compare"> <div class="left-column_text">Phone Support / Office Hours</div> </div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Book a real call or video session — no endless hold music.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Phone support available during business hours for qualifying customers</p> </div> </div> </div> <!-- WEBINARS --> <div class="tablerow is-white"> <div class="column1 is-compare"> <div class="left-column_text">Webinars</div> </div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Weekly live trainings and topic-based webinars. Practical campaigns, donor tips, and workflows — not just demos.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Regular training webinars and educational sessions for customers</p> </div> </div> </div> <!-- HELP CENTER --> <div class="tablerow is-white"> <div class="column1 is-compare"> <div class="left-column_text">Help Center</div> </div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Clear step-by-step guides, FAQs, and videos built for nonprofits. Simple, jargon-free.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Yes - Comprehensive help center with step-by-step guides built for nonprofit teams</p> </div> </div> </div> <!-- EMAIL --> <div class="tablerow is-white"> <div class="column1 is-compare"> <div class="left-column_text">Email</div> </div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Reach out anytime — if AI can’t help, our support team jumps in within 2–6 business hours.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Available through support portal and customer success team</p> </div> </div> </div> <!-- NONPROFIT SUPPORT (END ROW) --> <div class="tablerow endrow"> <div class="column1 is-compare"> <div class="left-column_text">Nonprofit-Focused Support Team</div> </div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">You’ll talk to nonprofit experts, not generic tech support. Our team responds in 2–6 business hours (and nonprofits rate us 9.3/10).</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""> <p class="table_text">Support access depends on plan — priority help for top-tier users only.</p> </div> </div> </div> </div></div>