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Nonprofit software

DonorPerfect Reviews (2025): Honest Breakdown and Free Alternatives for Small Nonprofits

June 10, 2025

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Many small nonprofits are rethinking their fundraising strategy, hitting a wall with tools like DonorPerfect that pack a punch but feel totally overwhelming to use. Not to mention, many fundraising software options are pricey and built for larger organizations. 

In this deep dive, we break down what DonorPerfect gets right, where it falls short for small teams, and why platforms like Zeffy are stepping up to give nonprofits a simple, zero-fee fundraising solution.

Jump ahead:

DonorPerfect for Small Nonprofits

There’s no doubt that DonorPerfect is full of features and capabilities. At the same time, what works well for large organizations with dedicated teams for all fundraising functions (marketing, donor relations, programming, etc.) can feel overwhelming and time-consuming for smaller scrappy teams.

Anyone managing fundraising alone or under constant pressure to do more with fewer resources might also feel the squeeze of DonorPerfect’s pricing model. For example, let’s compare it to platforms like Zeffy, which were built specifically for small nonprofits:

Zeffy DonorPerfect

Platform cost

$0

Starts at $99/mo

Transaction fees

$0

Not available online, but the average transaction fee is between 2–3%

Built for small teams?

Yes

Mixed reviews

Peer-to-peer + events

Yes

Yes

Tax receipts

Yes, automatically sent

Yes

Customer support rating

4.9/5

4.3/5

Value for money rating

4.9/5

4.5/5

Setup time

Under an hour

Between weeks and months

Every organization is different, so we put together this guide to help you determine the best choice for your team.

DonorPerfect Reviews (2025): What Nonprofits Are Saying

What is DonorPerfect? 

DonorPerfect is donor management software designed to help nonprofits that need to organize a large volume of supporter data and donations, run in-depth fundraising campaigns, and generate intricate reports. It’s been around for decades and is known for its wide range of features, especially for larger organizations with complex needs.

 

DonorPerfect’s features received a 4.3 /5 rating on Capterra, and dive deep in several areas of fundraising like:

  • Donor management
  • Fundraising campaigns
  • Reporting & analytics
  • Mobile accessibility
  • Automated workflows
  • Integration options
  • Customizable dashboards
  • Payment processing
  • Event management

What are the pros and cons of DonorPerfect?

DonorPerfect pros for small nonprofits

Customer service

“The customer service is amazing. Whenever I need a complicated report, the support staff are able to walk me through until I've got what I need” - Heather S.

Robust features

“We love using DonorPerfect at the Calvert Marine Museum Development Office! It has transformed how we manage donor relationships, making it easier to track contributions, manage campaigns, and analyze our fundraising efforts.” -  Lisa H.

Scalability

“The capabilities to keep up with ALL of our donors money interactions (i.e., donations, tributes, purchases, etc). Able to run reports so all departments I interact with know how much money has been raised for their department and how much for each event.” - Elaine R.

DonorPerfect cons for small nonprofits

Reporting

“There are a few aspects we like less about the software. The reporting features, though comprehensive, can be a bit tricky to customize, and we’ve found that it takes some time and practice to fully master them.” - Lisa H.

Learning curve

“There are a number of issues that seem to be systemic. For example, you cannot open two windows to look at/compare two donors, and the batch gift entry screen is hard-coded to only show you 10 rows at a time, when the window is much larger than that (and the header fields don't stay in place when you scroll down). Additi

User experience

“There is a lot to learn and typically not a lot of time to get up to speed for a new user, and a lot of 3rd-parties (partner apps/integrations) to keep track of, which feels a bit overwhelming at first.” - Corrie M.

Cost for smaller nonprofits

“We are a small non profit that does not use the majority of Donor Perfect features–It would be nice to have a streamlined version of Donor Perfect available with fewer features for a lower cost.” - Matt D.

Lack of personalization

“The receipting feature isn't as customizable, I can't edit individual messages like I can through gift profiles, but we have found a workaround that fits our gift load.” - Elizabeth O.

DonorPerfect Pricing Breakdown

For small organizations with limited budgets, it’s worth carefully weighing the platform’s features against your fundraising goals. 

How much does DonorPerfect cost per month?

DonorPerfect offers several pricing plans, with monthly subscriptions starting at $99. While this entry-level plan may work for some small nonprofits, custom quotes are typically required as your needs grow. 

Additionally, transaction fees apply. Though not publicly listed, you can expect to pay an average of 2–3% per donation. 

This is a big reason small nonprofits feel the most impact from zero-fee fundraising. They not only use all fundraising features for free, but also gain back the money that would have gone to fees with other platforms (even those claiming to be “free”).

DonorPerfect vs Zeffy: Which Is Better for Small Teams?

Zeffy

Zeffy stands out as the top alternative to DonorPerfect for small nonprofits watching every dollar. Zeffy is built to be simple and serve the needs of smaller teams, at absolutely no cost to nonprofits.

Zeffy’s features are available without tiers or forced upgrades, and it covers all transaction fees, meaning every dollar your donors give goes directly to your mission. You still get all the features you need to grow, but nothing too complicated to even know where to begin.

Zeffy empowers small organizations to run donor-forward campaigns without sacrificing budget or impact.

Zeffy’s 100% free features include:

  • Zero-fee online donations
  • Mobile giving
  • Point-of-sale tool for in-person donations
  • Event management and raffles
  • E-commerce
  • Crowdfunding campaigns 
  • Peer-to-peer fundraising
  • Membership management
  • Email automation
  • Recurring donations
  • Fundraising thermometer

More Low-Cost DonorPerfect Alternatives for Small Teams

Outside of Zeffy, finding a free alternative to DonorPerfect is challenging. However, there are a few options that may be more affordable and are worth looking at as you make your decision.

Tool Best for Cost

Zeffy

Small nonprofits, new fundraisers, and anyone looking to maximize fundraising budgets with 100% free fundraising

$0

DonorPerfect

Mid-size or larger organizations with complex reporting and donor management needs

Starts at $99/month + 2-3% in transaction fees

Bloomerang

Nonprofits focused on donor retention, relationship-building, and analytics with a budget for fundraising software

Starts at $125/month + 2.9% + $0.30 per transaction

Flipcause

Small to mid-size nonprofits with a budget for fundraising looking for an all-in-one solution with a concierge support team

Starts at $125/month + 1.5% per transaction (unless covered by donors)

Neon One

Growing nonprofits that need customizable tools and strong CRM functionality and are willing to pay a low cost

Custom platform fee quote required + up to 2.2% + $01.25 in transaction fees

Bloomerang

Bloomerang is a donor management platform focused on increasing retention and donor engagement with organized donor records. Nonprofits looking for actionable insights to build lasting relationships enjoy the platform with user-friendly dashboards.

Key features:

  • Track and analyze donor behavior in a donor database
  • Customizable and mobile-friendly donation forms
  • Integrations with popular tools like QuickBooks, Mailchimp, and Classy

Pricing:

Core CRM plans start from $125/month up to $775/month additional features range from $40/month to $199/month + transaction fees

Flipcause

Flipcause is an all-in-one fundraising and donor management platform specifically built for small nonprofits. It is known for its hands-on customer support and ease of use to increase engagement and run other fundraisers. The platform includes concierge-style setup assistance and a suite of fundraising tools for a flat fee.

Key features:

  • Peer-to-peer fundraising
  • Event and campaign management
  • Volunteer and donor tracking for informed decisions
  • Website integration and hosted pages

Pricing:

Starts at $125/month (flat-rate pricing includes all features + payment processing)

Neon One

Neon One’s CRM provides a comprehensive suite of tools for managing donors, events, and campaigns. It’s designed for growing nonprofits and offers extensive customization options and integrations to fit unique needs that help you make more informed decisions. The cost depends on your size and the features you want to use.

Key features:

  • Customizable donation forms
  • Membership management
  • Event management

Pricing:

Custom quote required for platform fees + transaction fees

Finding a fundraising platform built for small nonprofits

Allegiance Color Guard switched from a solution that didn’t truly align with their needs or budget to Zeffy, the only 100% free platform for nonprofits.  Not only did they raise $108,504 with full access to free features for fundraising, but they saved an additional $5K in fees their previous platform took.

Feeling the pain of a system that doesn’t consider their needs

Before switching to Zeffy, the nonprofit spent over $5,400 yearly on fundraising software. That’s money their Executive Director knew could be better spent supporting members. The tools were expensive, complex, and lacked the support small nonprofits need.

“The platforms we used didn’t talk to each other and weren’t easy for non-technical volunteers to use.” – Kirsten Miller, Executive Director

Saving $5,425 to reach more children and grow their mission

Since switching in 2023, Allegiance has moved all fundraising operations to Zeffy, saving thousands and eliminating the need to raise membership fees. Best of all, their team and supporters love it.

DonorPerfect reviews: FAQ

It depends on what you need right now. DonorPerfect has many great features, but it starts at $99/month, before you factor in transaction fees. That cost (plus the learning curve) can feel like a lot for new or smaller nonprofits.
If you’re just getting started and want something simple, affordable, and easy for your team to use, other platforms like Zeffy might be a better fit for where you are today.

Hands down, Zeffy is the best (and only) 100% free option. It’s the only platform that won’t charge transaction fees, platform fees, or costs to upgrade for features.
You still get all the fundraising essentials, such as donation forms, event registration, donor management, and email tools, but without any monthly costs.

Sign up for Zeffy today. (No cost, no contract)

Yes, DonorPerfect is a legitimate and trusted fundraising and donor management software used by nearly 11,000 nonprofit organizations worldwide.

DonorPerfect's pricing ranges based on the features you want to use. The pricing page can help you find the best solutions and quotes for your nonprofit.

Yes, DonorPerfect prioritizes security to protect nonprofit and donor data. The platform safeguards sensitive information through protocols, secure data storage, and compliance with data privacy regulations for safety.

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