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Nonprofit software

Givebutter Ultimate Review: What You Need to Know [2024]

August 8, 2024
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Pros Cons
✅ Free with optional tips from donors ❌ Tipping is required in order for the platform to be free
✅ Feature packed ❌ No online store capabilities
✅ Intuitive ❌ No lottery or raffle capabilities
✅ Responsive customer service

What is Givebutter?

Givebutter is an online fundraising platform designed to help individuals, groups, and users raise more money for various causes and projects. It offers a range of tools and features for creating customizable donation pages, organizing fundraising events, and collecting donations from supporters.

Givebutter is on a mission to power the next billion changemakers.‍

Is Givebutter legit?

Givebutter is a legitimate platform for managing donors and hosting fundraising campaigns. It has gained recognition and positive reviews from users and organizations for its user-friendly interface, transparent fee structure, and efficient fundraising capabilities. 

Givebutter has facilitated millions of dollars in donations for various causes and established partnerships with reputable organizations worldwide.

Is Givebutter’s online fundraising platform really free?

Givebutter is an inexpensive option for users, but it is not entirely free. The platform fee (1-5%) can be waived if you enable optional tips from donors; otherwise, the fee will apply.

A 2.9% + 30¢ processing fee per transaction will also be taken from the donation or purchase total, which donors also have the option to cover.

Givebutter compared to the best fundraising platforms

How does Givebutter compare to Zeffy’s free fundraising tools?

Givebutter and Zeffy are incredibly similar. Both platforms are trusted by thousands of users to help create lasting impact without paying too much (or anything) in fees. Plus, both platforms offer similar features and tools for all-in-one nonprofit management. 

However, while both platforms are feature-packed, Zeffy offers a few more bells and whistles, like tools for hosting a lottery, creating an online shop, and managing memberships.

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Zeffy GiveButter
Features • Fundraising tools
• Online & in-person donations
• Donor management
• Event ticketing
• Raffles & lotteries
• Auctions
• Peer-to-peer campaigns
• Online store
• Memberships management
• 100% free POS - Tap to Pay
• Fundraising tools
• Online & in-person donations
• Donor management
• Event ticketing
• Auctions
• POS - Tap to Pay (not free)
• Marketing tools
Fees None Processing fees of up to 2.9% + 30¢ and a platform fee of 1–5% (which can be covered by donors)
G2 rating 4.9/5 4.7/5

How does Givebutter compare to Classy?

Givebutter and Classy are both all-in-one nonprofit platforms that offer donor management, marketing and engagement, and fundraising tools that help organizations connect with the community.

However, Classy’s features come with a hefty price tag compared to Givebutter's.

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Classy GiveButter
Features • Donor management
• Marketing tools
• Fundraising tools
• Events & event management
• Crowfunding
• Auction management
• Recurring donations
• Donation forms
• Donor management
• Marketing tools
• Fundraising tools
• Event management
• Crowfunding
• Auction management
• Tap to Pay
Fees Classy donation fees are 4% per transaction.
Platform fees start at $299 per license each month.
Processing fees of up to 2.9% + 30¢ and a platform fee of 1–5% (which can be covered by donors)
G2 rating 4.4/5 4.7/5

How does Givebutter compare to GoFundMe?

GoFundMe is a great place to raise money and is a perfect tool for sharing a campaign far and wide, empowering millions of individual fundraisers. However, when comparing features, Givebutter has much more to offer. Givebutter includes access to donor management tools, customization features, marketing tools, and more.

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GoFundMe GiveButter
Features • Fundraising tools
• Donation management
• Donation forms
• Donor management
• Marketing tools
• Fundraising tools
• Event management
• Crowfunding
• Auction management
• Tap to Pay
Fees 2.9% + $0.30 per transaction.
+ Voluntary “tips” collected from donors to cover platform fees.
Processing fees of up to 2.9% + 30¢ and a platform fee of 1–5% (which can be covered by donors)
G2 rating 3.2/5 4.7/5

The pros and cons of Givebutter

Key benefits of using Givebutter for your nonprofit

Givebutter offers nonprofits a user-friendly interface to customize their fundraising experience and raise more money for various causes. There are many features available to create, share, and manage campaigns to help nonprofits maximize donor engagement and money raised.

The downsides of Givebutter

Donors have the option to cover the processing fees for you. But if they don’t, the nonprofit gets charged the 2.9% + 30¢ per transaction. Givebutter claims that 95% of donors cover the processing fee cost.

When optional tips are disabled, nonprofits will additionally be charged a 1-5% platform fee. Givebutter claims that 88% of donors cover those.

Switching from Givebutter to Zeffy to save $800

Prairie Classical aims to provide healing through music in collaboration with world-class artists and local talent. What they quickly learned was that classical music is not exactly related to low overhead costs. 
To keep up with fundraising needs that support an in-depth list of costs and resources, Prairie Classical sought out supportive and affordable software. After trying five other options, they landed on Givebutter, hoping it would end the long search.

Unfortunately, Givebutter presented additional fees that compromised fundraising totals and made Prairie Classical feel deceived by the organization’s promises of fee-less fundraising. That coupled with a complex backend experiences and lack of customer support sent the nonprofit back on their search for a truly free fundraising solution.

“I was very upset that Givebutter made it sound like they didn’t take fees…only to read the fine print! I felt a bit tricked, despite my high IQ and fine-print-reading level, lol!” - Destiny Ann Mermagen

After a switch to Zeffy’s 100% free fundraising solution, Prairie Classical has been able to:

  • Raise over $16,000
  • Save over $800 in fees
  • Fund an entire extra concert in the 2023-2024 season with the cost savings
  • Collect donations and sell tickets on a platform they trust

Givebutter reviews

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Platform Rating
Capterra 4.8
G2 4.7
Truspilot 2.9
Getapp 4.8
Software Advice 4.8

What Givebutter’s users are saying

Cost

“I am also appreciative of the small percentage Givebutter takes from our fundraising efforts compared to other platforms.” —Annie B.

“We needed a low-cost, user-friendly fundraising platform to help us reach some financial goals. The structure of Givebutter's processing fee + tips makes it so donors can choose how they want to handle their transactions, and minimizes the overhead we have to pay to raise funds.” —Jillian H.

Customer Service

“But the best part about Givebutter is their team. I've never experienced such top-notch customer service. You can tell they come from nonprofit backgrounds because they all truly care and are so knowledgeable. I can't praise them enough.” —Dana H.

Features 

“Considering the amount of features available, I find myself continuously suprised that this is completely free. CRM capabilities, robust donation widgets, campaign pages, custom fields, import/export options, text-to-donate, and a lot more.” —Drew F.

Ease of use

“Super easy to configure, they have an incredible team who help orient new clients to get fundraisers online fast.” —Laura F.

Negative Givebutter reviews 

“With it being a new platform it does not have all of the bells and whistles of other platforms. If you are looking for more nuanced needs to be met, you might have a better experience with a paid subscription platform.” —Brandy S.

“Fees of the platform are higher than others we've used in the past and there seems to be another fee for every time anything is done through the platform.”  —Dylan D.

“I would love more instruction on how to use the campaigns, as it doesn't always feel straightforward. More information on the features available would be helpful.” — Kory M. B.

Should you use Givebutter as a nonprofit?

Givebutter is a great option for small nonprofits who want a platform to fundraise, manage donors, and run events all in one place. Its beloved customer service, easy-to-use interface, and minimal costs (which donors can cover) make it a great fit for nonprofits that want to get started quickly without any of the costs.

Givebutter vs. Zeffy: What’s better for me?

Zeffy offers most of the same powerful and easy-to-use features to collect donations—from customizable donation forms to automated emails and tax receipts. However, it offers a few more bells and whistles, like lottery tools, specific membership management tools, and the ability to create an online shop, allowing donors to engage with your nonprofit.

Compared to other platforms, Zeffy is one of the best fundraising sites available to help your nonprofit feel supported.

Givebutter reviews FAQ

Givebutter is an online fundraising platform that enables individuals, groups, and nonprofits to raise funds for multiple categories, causes, and projects. It offers tools and features for creating customizable donation pages, organizing fundraising events, and collecting donations from supporters.

Givebutter is a legitimate nonprofit software with recognition and positive reviews for its user-friendly interface, transparent fee structure, and efficient fundraising capabilities. It has facilitated millions of dollars in donations for various causes and has established partnerships with reputable organizations and institutions.

Givebutter is not free for nonprofits, as a 2.9% + 30¢ transaction fee applies, even if an organization chooses to waive the additional platform fee (between 1-5%) by having donors cover it with optional tips.So, the solution is not 100% free.
If you opt out of the optional tips by donors, the following fees apply:

  • 1% platform fee for donation forms
  • 3% platform fee for a fundraising page
  • 5% platform fee for an event or auction
  • Givebutter has many positive reviews and is used by many organizations that enjoy its features. Before you decide, it’s always a good idea to check in with all reviews and speak to Givebutter’s customer support team to feel comfortable.
    Asking about case studies is a great way to confirm how other organizations experience Givebutter and use cases that may align with your needs.

    Givebutter has a range of freebies and support resources like free webinars, templates, and guides. They also have Givebutter Academy and the free Butter Blog to talk to help nonprofits raise money.

    Givebutter is safe to use. The nonprofit software prioritizes the security and privacy of its users' data. It implements industry-standard security measures.

    Givebutter charges processing fees of up to 2.9% + 30¢, which donors can cover. If optional tips are disabled, Givebutter charges a platform fee of 1–5%, which donors can also cover.

    Save on transaction fees that take away from fundraising dollars with Zeffy.

    Whether donations made through Givebutter are tax deductible depends on the nonprofit status of the organization receiving the funds and the applicable tax laws in the donor's jurisdiction. Many nonprofits registered as 501(c)(3) organizations in the United States are eligible to offer tax deductions for donations. Still, donors should consult with a tax professional for guidance specific to their circumstances.

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