JustGiving vs Zeffy: Compare Fees, Features, and Support for UK Charities
JustGiving dropped its platform fee — but still takes 1.9% + 30p per donation, 5% of your Gift Aid and £15-39/mo for Grow. Here's how it compares to Zeffy, the 100% free, zero-fee fundraising platform trusted by 100,000+ charities.
Zeffy is trusted by 100,000+ nonprofits
Zeffy VS JustGiving
Zeffy is 100% free, always.
Keep more of every donation your supporters give
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Keep 100% of every donation — including your Gift Aid
JustGiving dropped its platform fee in Dec 2024, but it still takes 1.9% + 30p on every donation and 5% of your Gift Aid when it's your Gift Aid agent. With Zeffy there's no platform fee, no transaction fee, no card fee. Ever. Your charity keeps every penny, Gift Aid included.
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No monthly plan, no £15-39 paywall
To unlock JustGiving's fuller toolset you move onto the Grow plan: £15/mo if you raise up to £15k a year, or £39/mo above that, plus VAT. Zeffy gives every charity full access for £0/mo — no tiers, no upsells.
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One platform for every fundraiser you'll run
JustGiving leans on integrations for CRM (Blackbaud Raiser's Edge, eTapestry) and bolt-ons for events. Zeffy gives you donations, events, peer-to-peer, raffles, auctions, memberships and donor management in one place — all free, no integrations needed.
Frequently asked questions
Does Zeffy really charge zero fees for charities?
Yes. Zeffy is 100% free for charities. No platform fee, no transaction fee, no card fee. Ever — and that includes your Gift Aid. Donors can choose to leave an optional contribution to keep Zeffy running, but your organisation keeps every penny raised either way.
Does JustGiving still charge a platform fee?
No — JustGiving dropped its platform fee in December 2024. But it isn't free. It charges 1.9% + 30p on every donation (5% on contactless and text giving), takes 5% of your Gift Aid when it acts as your Gift Aid agent, and charges £15-39/mo for its Grow plan. The only 0% path is its Giving Checkout direct donations.
How much does JustGiving take from my Gift Aid?
If JustGiving is your Gift Aid agent, it charges a 5% admin fee on the Gift Aid it claims for you. On Zeffy you keep 100% of your Gift Aid — there's no admin fee.
What does the JustGiving Grow plan cost?
JustGiving's Start plan is free. The Grow plan, which unlocks more features, is £15/mo for charities raising up to £15,000 a year and £39/mo for those raising more, plus VAT. Zeffy has no paid tier — every charity gets full access for £0.
Can I run peer-to-peer campaigns and sell event tickets on the same platform?
Yes. Zeffy handles peer-to-peer fundraising, event ticketing, online stores, raffles, auctions, and donation forms all in one place — with no fees. You won't need to juggle separate tools or pay for add-ons to run different campaigns.
Does Zeffy support Gift Aid for UK charities?
Yes. Zeffy lets UK charities collect Gift Aid declarations from donors at checkout, and you keep 100% of the Gift Aid claimed — with no admin fee taken by Zeffy.
What payment methods can I accept, and at in-person events?
Zeffy accepts cards, Apple Pay, Google Pay, and bank transfers online, all with zero fees. You can also collect donations in person using Zeffy's tap-to-pay app from any phone — no card reader, no fees. JustGiving offers contactless and text giving at a 5% fee.
Can I access my donor data directly with Zeffy vs JustGiving?
With Zeffy you get a built-in CRM at no cost — full giving history, automated receipts, and contact segmentation, no separate tools needed. JustGiving offers campaign reporting and integrates with CRM partners like Blackbaud Raiser's Edge and eTapestry, rather than a native CRM.
Is Zeffy available in the UK?
Yes. Zeffy is available in the UK, alongside the US, Canada, and Australia, so UK charities can fundraise with zero fees.
Keep comparing — and see why nonprofits choose Zeffy
Related content
Zeffy was built for nonprofits like yours
focus on what matters
Built for small teams with big missions.
Zeffy is the fundraising platform that cuts out the fees, clears up your tech mess, and puts your cause first — so your team, even if you're a small team wearing many hats or a one-person show, can focus on what really matters.
ZERO-FEE
Keep 100% of every dollar.
No platform fees. No processing fees. No catch. We know it sounds too good to be true, but it's not. Every penny goes straight to your mission, while competitors take 2-3% off every donation.
ALL-IN-ONE PLatform
Ditch the tech mess.
Stop bouncing between MailChimp, Eventbrite, and all those spreadsheets. Now you can handle donations, ticket sales, memberships, raffles, and all your donor info in one spot.
plug-and-play
Get going, fast.
Built for teams like yours — whether you're volunteer-led or have limited staff. Set up donation forms, sell tickets, and launch campaigns without needing a tech wizard. It's super easy, and you'll be up and running in minutes.
mobile-first
Fundraise from every device, anywhere.
From QR codes on flyers to Tap-to-Pay on a phone, Zeffy makes it easy to accept donations on the go. Mobile-optimized and offline-ready, so no donor slips through the cracks.
No turnover
Never lose a donor to volunteer transition.
Centralize supporter relationships, automate thank-you messages, and preserve institutional knowledge when board members rotate out.
100,000+ nonprofits trust Zeffy — and keep their fees at $0.
For 7+ years, Zeffy has supported nonprofits with free, user-friendly fundraising tools.
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As a startup nonprofit with only two members, and no funding (yet) we’d need something with low (or no) fees. Zeffy was a dream come true.
Masey, Loose Ends.
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SUCCESS STORIES
Zero-fee fundraising in action — nonprofit stories worth sharing.
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